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HERE TO HELP

A little help
for your day.

Have a question about Alloday?
Start with these common questions.

Where can I download Alloday?

We’re preparing for the App Store. Download links for Mac, iPhone, and iPad will be added to this website after launch.

When does the 21-day free trial begin?

Tap “Start 21-day free trial” in the app, then complete Apple’s process to claim the free trial product. There is no automatic charge when the trial ends. To keep creating and editing, purchase Pro separately.

What can I do after the trial ends?

You can still read and back up existing records. Creating new records and editing existing ones requires Pro.

How do I restore my Pro purchase?

Sign in to the App Store with the Apple Account used for your purchase. In Alloday Settings, open Alloday Pro and select “Restore purchases.” Restoring a purchase does not restore your planner records.

How do I back up my records?

Use Export Backup in the app’s backup and restore menu. The exported file contains your planner records, so keep it somewhere safe. We recommend making a separate backup before deleting the app or switching devices.

Do records sync automatically between devices?

The current pre-release version stores records on each device and does not support automatic sync. Restoring a purchase with your Apple Account does not transfer planner records.

Why does the app ask for Calendar and Reminders access?

Calendar access lets the app show events in your schedule and create or edit events you request. Reminders access is used to import selected items into the Inbox; it does not change the original reminders. You can change permissions in your device settings.

What should I include in a bug report?

Include your device, OS and app versions, the steps that led to the problem, and a screenshot. Hide personal events or contact details in screenshots. Do not send passwords or payment card details.

CONTACT

Get in touch

Email us with problems or suggestions.

alloday.app@gmail.com

Operator: Han Seyong · Alloday